Design

5 Standards of Remarkability

15 Feb 2010
Posted by Matt Leeds

Branding is all about taking what makes your business valuable and identifying what also makes it unique. If you really want a killer brand, there is a third level to which you can aspire: That which makes you remarkable. To be remarkable is to be interesting, noteworthy, standing out, fascinating, intriguing, mysterious and exceptional. In [...]

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Building Brand-Based Relationships (Part 4 of 4)

12 Feb 2010
Posted by Matt Leeds

Brand Based Relationships, Part 4 of 4 The First Impression The Introduction The Dialogue The Relationship The Relationship Once a relationship has been established, your clients will either be disappointed, satisfied or thrilled. If disappointed, they may seek out an alternative service provider. If satisfied, they may not seek an alternative, but would be open [...]

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Building Brand-Based Relationships (Part 3 of 4)

10 Feb 2010
Posted by Matt Leeds

Brand Based Relationships, Part 3 of 4 The First Impression The Introduction The Dialogue The Relationship The Dialogue When you start to get to know someone, what are the details that stand out to you? How quickly your call is returned, if the plans that you made are kept, if details from your conversations and [...]

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Building Brand-Based Relationships (Part 2 of 4)

08 Feb 2010
Posted by Matt Leeds

Brand Based Relationships, Part 2 of 4 The First Impression The Introduction The Dialogue The Relationship The Introduction When you are introduced to new people, what are the things that you notice? Their opening line, their handshake, the tone of their voice, their choice of words, their interest in you, their responses to your questions [...]

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Building Brand-Based Relationships (Part 1 of 4)

05 Feb 2010
Posted by Matt Leeds

Your brand – It starts with a first impression and an introduction. It develops through dialogue and interaction. It is proven over time by consistent behavior.  In the end, either both parties are happy with the experience, or they are not – either way, they will tell their friends about it. Your brand is a [...]

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